Frequently Asked Questions

Will I be able to get my own domain name?

Yes. You can select a domain name of your choice, subject to its availability. Your website will be published to your own domain name when you create or edit it with the website builder.

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How do I host my website?

We have an integrated web hosting solution. This means all you have to do is click "publish " and the website will be automatically published to your own domain.

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Can I insert my own images in the website?

Yes. You can add your own images to the website. Images can be in jpg or png with or without alpha channel format.

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Will I get email accounts for my domain name?

Yes. You will be able to create your own email accounts like you@yourdomain.com. The number of email accounts depends on the website builder package you purchase.

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I already have a domain name registered. Can I use it with TopSiteToGo?

Yes. You can use an existing domain name by using our Link Old Domain service. Details are provided upon signing up. You can also contact support to assist you on this matter.

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I need to make a few changes to the website I built using the website builder, What should I do?

You can log into the members section and click on "Edit " next to the project name to invoke the website builder and make the necessary changes.

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Can I transfer my website to 3rd party hosting?

Yes you can. You should use the "download" option. Please note that you need a membership account that allows downloads.

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I have forgotten my password. How can I retrieve it?

Please use our contact page.